Help
Frequently asked questions.
Answers to common questions about shopping with Umdaf and working with us as a brand or supplier.
Shopping with Umdaf
Who operates Umdaf?
Umdaf is operated by Umar Nadaf LLC. Orders placed on this website are fulfilled and supported by Umar Nadaf LLC under the Umdaf name.
How do I place an order?
Browse the shop, add products to your cart and complete checkout. You will receive an order confirmation by email.
Which payment methods do you accept?
Available payment methods are shown securely at checkout.
How much does shipping cost and how long does it take?
Shipping options and costs are calculated at checkout. Processing and delivery details are explained in our Shipping Policy.
Can I return an item?
Please see our Returns & Refund Policy for eligibility and instructions.
How do I contact customer support?
Use the form on our Contact page and include your order number if you have one.
Wholesale & partnerships
Does Umdaf work with brands and suppliers?
Yes. We welcome inquiries from brands, manufacturers, authorized distributors and wholesale suppliers. Start on our Partner With Us page.
What should I include in an inquiry?
A short company overview, the brands or products you supply, your wholesale terms (such as minimum order quantities) and any authorization or reseller requirements.
Do you purchase from authorized sources?
We aim to purchase through brands, manufacturers and authorized distributors, and we ask suppliers to confirm they are authorized to sell the products they offer.
Which product categories interest you?
Currently Home & Kitchen, Office & Desk, Pet Supplies, Beauty & Personal Care, Toys & Kids and Sports & Outdoor. We are open to discussing related categories.
When will I hear back?
We review every inquiry and follow up by email on opportunities that appear to be a good fit.